In Alex Group return is easy and you have the right to terminate the purchase contract without penalty and without giving any reason within 7 working days from the day that you, or a third person named by you, acquire the physical possession of the product. Only the costs of shipping the goods will be charged to you.
To exercise the return you have to inform us to Alex Group S.r.l, Via Tevere 100/6 Sesto Fiorentino 50019, Loc Osmannoro, FI , 0553024563 email: firstname.lastname@example.org of your decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail, fax or email) that contains information about the product and order number. For this purpose you can use the withrdrawal form you can find at the end of this page.
Within 7 days by your communication, you must return the product to this address:
ALEX GROUP SRL
VIA TEVERE 100/6 SESTO FIORENTINO 50019
LOC OSMANNORO (FI), ITALY
Inside the package you have to insert a copy of the order confirmation, received by mail at the end of your order, useful to track the return destination.